During our inspection we spoke to three staff and four people using the service. People we spoke with were complimentary about the service they had received and one person told us that they had joined the practice on the recommendation of a friend. Another person told us, “I’ve been coming here for a long time. Since the new dentist took over it is much better. I’ve been really impressed."

People felt that they were provided with clear information about the treatment options available. One person told us, "I knew what I had to have done and why. I knew how much I as expected to pay as well.” People who were nervous about going to the dentist told us that the staff were friendly and patient with them.

People told us that they were happy with the cleanliness of the practice. We saw there were good arrangements in place for infection control, including the use of protective equipment and procedures for keeping premises and instruments clean.

There were procedures in place to monitor the quality of service and identify improvements where necessary.