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Care Services

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Fillybrook House Dental Practice, Stone.

Fillybrook House Dental Practice in Stone is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 4th March 2014

Fillybrook House Dental Practice is managed by Fillybrook House Limited.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2014-03-04
    Last Published 2014-03-04

Local Authority:

    Staffordshire

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

11th February 2014 - During a routine inspection pdf icon

We carried out this inspection to check on the care and welfare of people who used this practice. The inspection was arranged in advance. This was to ensure that staff working at the practice had time to speak with us, and our visit would cause the least disruption for people who had dental appointments.

We looked at the paper records for three people who used the practice to see how their care and treatment was provided and managed. We talked with staff who were able to discuss people's care and treatment needs.

We saw that people who used the service were involved in planning their treatment through consultation with the dentist. People were informed of the treatment plan and had agreed to it.

We spoke with five people who were at the practice at the time of this inspection. They all told us of their satisfaction with the care and treatment that they received. One person said: “We have used this practice for many years now and have always found it to be very satisfactory. The dentist and the practice manager are always friendly and polite. Nothing seems too much trouble for them”.

We saw that the practice maintained high standards of hygiene and infection control practices.

We saw that staff continually updated and refreshed their knowledge to ensure they had the necessary skills to undertake their role.

We found that there were systems in place for monitoring and checking the service being delivered, this ensured a quality and safe service was provided.

 

 

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