The practice consisted of two treatment rooms shared by four dentists. Two dental nurses and a receptionist, who was also qualified as a dental nurse, worked at the surgery at the time of the inspection.

Patients told us that they were happy with the treatment provided at the clinic. One person said “the practice was recommended to me by my wife, she is very happy with the treatment received.” Another person said “I’ve been coming here for years and everything is always OK.”

We found that treatment offered was effective, met people’s needs and protected their rights. Patients were told how much they were expected to pay for the service provided and their treatment options were explained to them.

Patients were protected from the risk of abuse as the provider had taken steps to identify risks and staff attended suitable training.

Staff were aware of infection control guidance and patients were treated in hygienic environment.

The provider had a complaints procedure. Information about how to raise concerns was provided to patients.