This was an unannounced inspection carried out on 16 May 2017. This was the first inspection the home had received under the new methodology since the change in provider.

Eden Place provides personal care and accommodation for up to 12 people who have a learning disability. People are supported to be as independent as possible. The home is located in the heart of Wakefield close to all amenities. At the time of inspection there were 12 people at the home.

At the time of our inspection there was a registered manager in the home. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People told us they felt safe and happy. There were effective systems in place to ensure people’s safety at the home, whilst also encouraging and promoting their independence. Staff could describe the procedures in place to safeguard people from abuse and unnecessary harm.

There were systems in place in the home to ensure that people received their medication as prescribed.

There were enough staff to meet people’s needs, Robust recruitment and selection procedures were in place and appropriate checks had been undertaken before staff began work. Staff were given effective supervision. The registered manager told us she had plans to complete appraisals once staff had been in post for a year. We saw evidence which supported that.

People were supported to eat and drink well and to maintain a varied and balanced diet of their choice. People had access to healthcare facilities and support that met their needs.

People had developed very good relationships with the staff team who treated them with kindness and respect. Systems were in place at the service to ensure that people’s views were listened to and their privacy and dignity was upheld and respected.

People's needs had been assessed and care plans outlined their preferences and how they should be supported. Staff showed a good knowledge of these preferences when asked about the people they supported.

People were supported to enjoy activities of their choice in house and in the community. The service had an activity coordinator in place who supported people at key times in the home in the two cabins which were located in the grounds. We saw evidence on the day of inspection of interactions people who told us they liked the activities they did.

The service had quality assurance systems in place which were used to drive improvements within the home. The registered manager had only been in post for the last six months where they had made a big impact on the home in relation to redecoration and maintenance of the home.

Staff told us the registered manager was always approachable and would not hesitate in approaching them if they had a concern. All the staff were complimentary about each other stating they were more like a family.