Easthampstead Surgery, Easthampstead, Bracknell.Easthampstead Surgery in Easthampstead, Bracknell is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 26th April 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
6th March 2019 - During a routine inspection
![]() We carried out an announced comprehensive inspection at Easthampstead Surgery on 6 March 2019 as part of our inspection programme.
We based our judgement of the quality of care at this service on a combination of:
•what we found when we inspected
•information from our ongoing monitoring of data about services and
•information from the provider, patients, the public and other organisations.
We have rated this practice as good overall and good for all population groups. We found the practice to be good for providing Safe, Effective, Caring and Responsive services. However, we found some governance concerns and have rated the provision of Well led services as requires improvement.
On our inspection, we found that:
However, we rated the practice as requires improvement for providing well-led services because:
The areas where the provider must make improvements are:
(Please see the specific details on action required at the end of this report).
The areas where the provider should make improvements are:
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
19th July 2017 - During an inspection to make sure that the improvements required had been made
![]() Letter from the Chief Inspector of General Practice
Our previous comprehensive inspection at Easthampstead Surgery in Bracknell, Berkshire on 11 January 2017 found breaches of regulations relating to the effective and well-led delivery of services. The overall rating for the practice was requires improvement. Specifically, we found the practice to require improvement for the provision of effective and well led services. The practice was rated good for providing safe, caring and responsive services. The concerns identified as requiring improvement affected all patients and all population groups were also rated as requires improvement. The full comprehensive report on the January 2017 inspection can be found by selecting the ‘all reports’ link for Easthampstead Surgery on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 19 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection in January 2017. This report covers our findings in relation to those requirements and improvements made since our last inspection.
We found the practice had made improvements since our last inspection. At our inspection on the 19 July 2017 we found the practice was meeting the regulations that had previously been breached. We have amended the rating for this practice to reflect these changes. The practice is now rated good for the provision of safe, effective, caring, responsive and well led services. Overall the practice is now rated as good. All six population groups have also been re-rated following these improvements and are also rated as good.
Our key findings were as follows:
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
11th January 2017 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Easthampstead Surgery in Berkshire on 11 January 2017. Overall the practice is rated as requires improvement. This inspection was a follow-up of our previous comprehensive inspection which took place in April 2016 when we rated the practice as inadequate overall. In particular the practice was rated as inadequate for providing safe, effective and well-led services and requires improvement for providing caring and responsive services. The practice was placed in special measures for six months.
Following the inspection in April 2016 the practice submitted an action plan to Care Quality Commission outlining how they would make the necessary improvements to comply with the regulations.
In January 2017, we found the practice had responded to the concerns raised at the previous inspection and improvements had been made. However, the practice is rated as requires improvement overall as there had been insufficient time since new systems and processes were implemented to evidence that improvements have been embedded and can be maintained.
Specifically the practice is rated as requires improvement for the provision of effective and well-led services and good for provision of safe, caring and responsive services. Our improved rating of requires improvement reflects the positive development of leadership and management systems to deliver significant progress in improving services.
Our key findings across all the areas we inspected were as follows:
However, there were areas where the provider must make improvements:
The areas where the provider should make improvement are:
This service was placed in special measures in April 2016. Improvements have been made and Easthampstead Surgery is now rated as requires improvement. I am taking this service out of special measures. This recognises the significant improvements made to the quality of care provided by this service.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
14th April 2016 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Easthampstead Surgery on 14 April 2016. The practice was rated as inadequate for safe, effective and well led services and requires improvement for caring and responsive care. Overall the practice is rated as inadequate.
Our key findings across all the areas we inspected were as follows:
The areas where the provider must make improvements are;
In addition the provider should:
I am placing this service in special measures. Services placed in special measures will be inspected again within six months. If insufficient improvements have been made such that there remains a rating of inadequate for any population group, key question or overall, we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating the service. This will lead to cancelling their registration or to varying the terms of their registration within six months if they do not improve.
The service will be kept under review and if needed could be escalated to urgent enforcement action. Where necessary, another inspection will be conducted within a further six months, and if there is not enough improvement we will move to close the service by adopting our proposal to remove this location or cancel the provider’s registration.
Special measures will give people who use the service the reassurance that the care they get should improve.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
4th March 2014 - During an inspection to make sure that the improvements required had been made
![]() During this inspection we spoke to the practice manager and a member of clinical staff. We looked at records and policies. We checked to see if concerns we found during our last inspection had been addressed. We found that the practice had made changes to its policies on safeguarding vulnerable adults and children. Staff were required to read the policies. Training on safeguarding was provided to staff. Changes to the recruitment procedure had been made. We reviewed a recently employed staff member’s file which contained the correct information required under the regulations.
2nd October 2013 - During a routine inspection
![]() All the patients we spoke with were satisfied with the treatment they received from the surgery. Patients told us the surgery provided them with information, advice and discussed treatment with them. One patient said "The doctor is always courteous and listens to me." Another patient said "The GP always explains things clearly." Patients said their privacy and dignity were respected by the service. Patients were usually able to make appointments when they needed to. The practice recorded patient's medical information appropriately and kept records up to date. Staff were provided with an understanding of safeguarding and policies to enable them to identify and respond appropriately to abuse. The provider undertook some, but not all, checks required by law on new staff. GPs registration and eligibility to work was checked. The practice monitored the quality of its services. Health outcomes, significant events and patient feedback were considered and acted on where appropriate.
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