Eastbourne Imaging Centre, Kings Drive, Eastbourne.Eastbourne Imaging Centre in Kings Drive, Eastbourne is a Diagnosis/screening specialising in the provision of services relating to diagnostic and screening procedures and services for everyone. The last inspection date here was 21st June 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
20th February 2014 - During a routine inspection
We spoke to three patients, one carer and two family members during our inspection and all of them spoke positively about their experience and the care they had received. One person told us "I was worried because I do have other problems and they were very reassuring." Another patient said, "Efficient and very smooth." We found that patients who used the service had been given full information about the scan and what to expect on the day. We saw that patients were taken through a consent process that ensured that they were in agreement to have a scan. Patients received the treatment in an inclusive and timely manner. We saw that staff treated patients with respect and ensured that they were comfortable throughout the procedure. All staff working for Eastbourne Imaging Centre had been trained to identify patients at risk of abuse and knew how to report their concerns. Robust and thorough recruitment processes ensured patients were cared for by suitably qualified and trained staff. Staff were trained and supported to provide the service and received regular appraisal and opportunities for professional development. There were systems in place to audit and monitor the quality of the service. There was an effective complaints system available. Comments and complaints patients or visitors made were responded to appropriately.
28th February 2013 - During a routine inspection
We spoke to three patients and two family members during our inspection and all of them spoke positively about their experience and the care they had received. One person told us "I was very anxious indeed and I have terrible veins. The staff dealt with this well and I got through it." Another patient said, "Very quick and efficient, from seeing my doctor to my scan." We found that most patients who used the service had been given full information about the scan and what to expect on the day. Patients were treated with respect and courtesy. We saw staff reassured patients and took their time to settle them. All staff working for Eastbourne Imaging Centre had been trained to identify patients at risk of abuse and knew how to report their concerns. Staff were trained and supported to provide the service and received regular appraisal and opportunities for professional development. There were systems in place to audit and monitor the quality of the service.
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