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Dulwich Orthodontics Centre, West Dulwich, London.

Dulwich Orthodontics Centre in West Dulwich, London is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), diagnostic and screening procedures and treatment of disease, disorder or injury. The last inspection date here was 28th February 2014

Dulwich Orthodontics Centre is managed by Dr. Patrick Williams who are also responsible for 2 other locations

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2014-02-28
    Last Published 2014-02-28

Local Authority:

    Lambeth

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

29th January 2014 - During a routine inspection pdf icon

The four people we spoke with who used the service told us that they were satisfied with the treatment they had received and the way it was provided. "The treatment is very good". "Very impressed with the level of service" and "I have no difficulty getting appointments and the waiting time is ok".

The procedure for consultation and treatment was fully explained including any fees charged both privately and for NHS treatment. People were also told about any risks that might arise from treatments chosen.

People felt treated with dignity, respect and had received consultations and treatment in a way that maintained their privacy.

They did not comment on the infection control systems. They did tell us they thought the practice was kept clean, tidy and they felt safe using the service.

They did not tell us about staffing numbers. They did say "Friendly and professional from the reception through to the orthodontist" and "They explain the reason for the treatment".

They were also aware of the complaints procedure and how to use it.

We saw there was enough information provided in different ways to enable people to understand the treatment being recommended, reason why it was needed and decide if they wanted it.

The records we saw were up to date, fully completed and showed people were receiving the treatment they required in a safe and hygienic environment.

The infection control and cross contamination systems were demonstrated to us. These followed national guidance.

There were enough staff on duty and on the rota to meet people's treatment and care needs.

We saw there was a complaints policy and procedure that was accessible to people using the service.

 

 

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