Dr Touseef Safdar, Central Clinic, Hall Street, Dudley.Dr Touseef Safdar in Central Clinic, Hall Street, Dudley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 17th February 2020 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
2nd February 2016 - During an inspection to make sure that the improvements required had been made
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection of Dr Touseef Safdars practice, Central Clinic, on 14 January 2015. Breaches of legal requirements were found. After the comprehensive inspection, the practice wrote to us to say what they would do to meet legal requirements in relation to:
Regulation 19 HSCA (RA) Regulations 2014 Fit and proper persons employed
Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment
Regulation 11 HSCA (RA) Regulations 2014 Need for consent
Regulation 17 HSCA (RA) Regulations 2014 Good governance
We undertook a focused inspection on 2 February 2016 to check that they had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Dr Touseef Safdar on our website at www.cqc.org.uk.
Our key findings across all the areas we inspected were as follows:
The areas where the provider should make improvement are:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
14th January 2015 - During a routine inspection
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection of Dr Touseef Safdars practice, Central Clinic, on 14 January 2015. Breaches of legal requirements were found. After the comprehensive inspection, the practice wrote to us to say what they would do to meet legal requirements in relation to:
Regulation 19 HSCA (RA) Regulations 2014 Fit and proper persons employed
Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment
Regulation 11 HSCA (RA) Regulations 2014 Need for consent
Regulation 17 HSCA (RA) Regulations 2014 Good governance
We undertook a focused inspection on 2 February 2016 to check that they had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Dr Touseef Safdar on our website at www.cqc.org.uk.
Our key findings across all the areas we inspected were as follows:
The areas where the provider should make improvement are:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
5th September 2014 - During an inspection to make sure that the improvements required had been made
At our last inspection in February 2014, we found that patients were not adequately protected from the risk of abuse because the provider had taken some reasonable steps to identify the possibility of abuse and prevent abuse from happening. We also found that the provider did not have an effective system in place to identify, assess and manage risks to the health, safety and welfare of patients who used the service. We set compliance actions and told the provider to improve. The purpose of this inspection was to see if improvements had been made since our last inspection in February 2014. We gave the provider short notice of our inspection so that any disruption to patient's care and treatment were minimised. During the inspection we spoke with four members of staff, this included the practice manager, the lead GP (who was also the provider), the practice nurse and a receptionist. We saw that the provider had made some changes to improve the service and to improve the quality of the care. However, more assessments were required so that the provider could be assured that this was being delivered.
10th February 2014 - During a routine inspection
On the day of our inspection we spoke with six patients and five members of staff. One patient said, “The nurse is nice and the reception staff are always polite." Most of the patients we spoke with said they were unable to obtain appointments at a time to suit their needs. However, all the patients we spoke with said they felt the quality of care they received was good. We saw that patients were treated with dignity and respect. One patient told us, “The staff are well versed in discretion." We saw that patients experienced care and treatment that met their needs. Patients told us and we saw that care was delivered in a clean environment. Staff required training in safeguarding of vulnerable adults but were aware of whom to report concerns to. Improvements were required to the quality monitoring systems to assess and monitor the quality of service that patients received. Improvements in patient engagement and management of risks were required.
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