Dr Shobhna Patel, Wembley.Dr Shobhna Patel in Wembley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th June 2016 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
16th March 2016 - During a routine inspection
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Shobna Patel on 16 March 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
16th January 2014 - During a routine inspection
During our inspection, we spoke with six people who used the service, two of which were members of the Patient Participation Group (PPG). We also spoke with three members of staff which included the principal GP, a health care assistant, the practice manager and one receptionist. Overall people we spoke with were satisfied with the care provided. One person told us "This is the best GP, she is compassionate, friendly and caring" and "Talking to Dr Patel is like speaking to a family member, she is like a mother" and “The waiting area is always clean and welcoming”. Another person said that they were “100% satisfied” with the service provided and had no complaints. People were keen to praise the practice and the principal GP and were positive about the majority of members of staff. All people we spoke with told us that they were involved in the care they had received. We saw that there were practices in place to ensure people experienced care and treatment that met their needs. Staff we spoke with were aware of the signs of abuse and the action to take when responding to allegations or incidents of abuse. We observed that the provider had the necessary safeguarding policies in place. People were cared for in a clean, hygienic environment and all people we spoke with told us that they found the practice to be clean. We found that the provider had taken steps to ensure staff were appropriately qualified, skilled and experienced for their jobs, however disclosure and baring service (DBS) checks and two written references were not always obtained. We saw evidence that the provider had an effective system in place to monitor quality and safety.
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