The two patients we spoke with told us they were happy with the service they received. One patient said, "the treatment is excellent." There were records of patient's consent to treatment, which they had signed. One patient said, "treatment is explained to me." One patient said, "I can ask about my treatment." We looked at three patients records. These contained a full dental history of the patients. Assessments had been carried out of patient's treatment needs.

Patients we spoke with said they were confident in the staff and service provided. Staff knew how to recognise safeguarding concerns and explained the appropriate action to take if they had concerns about a child or vulnerable adult. Patients told us that the clinic was always clean. There were effective systems in place to reduce the risk and spread of infection. For example, re-usable dental instruments were washed and inspected to ensure debris was removed and placed in the autoclave for sterilisation.