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Care Services

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Dr Pratim Chaudhury, Canvey Island.

Dr Pratim Chaudhury in Canvey Island is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 17th October 2017

Dr Pratim Chaudhury is managed by Dr Pratim Chaudhury.

Contact Details:

    Address:
      Dr Pratim Chaudhury
      Long Road
      Canvey Island
      SS8 0JA
      United Kingdom
    Telephone:
      01268686160

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-10-17
    Last Published 2017-10-17

Local Authority:

    Essex

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

27th September 2017 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

On 6 January 2016 we carried out a comprehensive inspection at Dr Pratim Chaudhury. Overall the practice was rated as requires improvement. The practice was found to be requires improvement in safe, effective and well-led, good in caring and responsive.

As a result of that inspection we issued the practice with requirement notices in relation to risks to patient safety not being assessed and managed appropriately, the governance at the practice, delivery of person centred care and continuity of care from nursing staff.

We then carried out an announced comprehensive inspection Dr Pratim Chaudhury on 27 September 2017. Overall the practice is rated as good.

Our key findings across all areas we inspected were as follows:

  • Risks to patients who used the service were assessed. There were numerous risk assessments in place, including fire and health and safety.

  • Medicine and patient safety alerts had been actioned.We saw that the practice held records of all safety alerts that had been received and a log that documented the date received and any action taken if applicable to the practice. The practice produced evidence of searches already conducted in response to the alerts received.

  • Practice specific policies were implemented and were available to all staff. These were updated and reviewed regularly.

  • The practice had implemented clinical audits and we saw evidence of quality improvement.

  • The practice had locum packs and checklists in place for locum recruitment. The medical indemnity for two of the locum nurses was not available on the day of the inspection. However, this was forwarded as evidence on the day of our inspection.

  • The practice had identified areas for improvement from the last inspection. Nursing staff were involved in recalling patients and ensuring a holistic approach to reviews.

  • All patients had a structured annual review to check their health and medicines needs were being met. For those patients with the most complex needs, the GP worked with relevant health and care professionals to deliver a multidisciplinary package of care.

  • A pharmacist worked in the practice for one day per week and completed medication reviews for patients.

  • The practice had launched a practice website to increase the use of online services. Patients were able to book appointments on line.

  • The practice had a comprehensive business continuity plan for major incidents such as power failure or building damage. The plan included arrangements for cover from local practices in the area should there be the need. For example, an outbreak of flu virus. Patients would be able to access services locally.

In addition the provider should:

  • Implement the procedure to ensure prescriptions are tracked throughout the practice.

  • Review the procedure to ensure that fridge temperatures are checked daily in line with the practice protocol.

  • Continue to review recruitment checks to ensure that the provider can assure themselves that staff have appropriate indemnity in place.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

6th June 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

On 6 January 2016 we carried out a comprehensive inspection at Dr Pratim Chaudhury. Overall the practice was rated as requires improvement. The practice was found to be requires improvement in safe, effective and well-led, good in caring and responsive.

As a result of that inspection we issued the practice with requirement notices in relation to risks to patient safety not being assessed and managed appropriately, the governance at the practice, delivery of person centred care and continuity of care from nursing staff.

We then carried out an announced comprehensive inspection Dr Pratim Chaudhury on 27 September 2017. Overall the practice is rated as good.

Our key findings across all areas we inspected were as follows:

  • Risks to patients who used the service were assessed. There were numerous risk assessments in place, including fire and health and safety.

  • Medicine and patient safety alerts had been actioned.We saw that the practice held records of all safety alerts that had been received and a log that documented the date received and any action taken if applicable to the practice. The practice produced evidence of searches already conducted in response to the alerts received.

  • Practice specific policies were implemented and were available to all staff. These were updated and reviewed regularly.

  • The practice had implemented clinical audits and we saw evidence of quality improvement.

  • The practice had locum packs and checklists in place for locum recruitment. The medical indemnity for two of the locum nurses was not available on the day of the inspection. However, this was forwarded as evidence on the day of our inspection.

  • The practice had identified areas for improvement from the last inspection. Nursing staff were involved in recalling patients and ensuring a holistic approach to reviews.

  • All patients had a structured annual review to check their health and medicines needs were being met. For those patients with the most complex needs, the GP worked with relevant health and care professionals to deliver a multidisciplinary package of care.

  • A pharmacist worked in the practice for one day per week and completed medication reviews for patients.

  • The practice had launched a practice website to increase the use of online services. Patients were able to book appointments on line.

  • The practice had a comprehensive business continuity plan for major incidents such as power failure or building damage. The plan included arrangements for cover from local practices in the area should there be the need. For example, an outbreak of flu virus. Patients would be able to access services locally.

In addition the provider should:

  • Implement the procedure to ensure prescriptions are tracked throughout the practice.

  • Review the procedure to ensure that fridge temperatures are checked daily in line with the practice protocol.

  • Continue to review recruitment checks to ensure that the provider can assure themselves that staff have appropriate indemnity in place.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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