Dr Parveen Singh Ghatora in Shepshed, Loughborough is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th April 2020
Dr Parveen Singh Ghatora is managed by Dr Parveen Singh Ghatora.
Contact Details:
Address:
Dr Parveen Singh Ghatora Field Street Shepshed Loughborough LE12 9AL United Kingdom
Telephone:
01509601201
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2020-04-28
Last Published
2016-05-20
Local Authority:
Leicestershire
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Field Street Surgery on 2 December 2015. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with kindness, dignity and respect and they were involved in decisions about their care and treatment.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management.
The provider was aware of the requirements of the Duty of Candour.
The practice had a patient participation group in place.
Not all staff had completed formal MCA training however staff were able to demonstrate an understanding of the act and could relate it to their roles.
The practice had a number of policies and procedures to govern activity, but some were overdue a review.
The areas where the provider should make improvement are:
Review training to ensure that all staff are trained in areas such as basic life support, adult safeguarding, fire safety and mental capacity act.
Review the process of risk assessments to include the dates taken place.
Review process for checking expiry dates of medicines to include actions taken.
Update business continuity plan to include emergency contact numbers for staff.
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