Dr Parveen Aggarwal in Stoke Aldermoor, Coventry is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th February 2017
Dr Parveen Aggarwal is managed by Dr Parveen Aggarwal.
Contact Details:
Address:
Dr Parveen Aggarwal The Barley Lea Stoke Aldermoor Coventry CV3 1EG United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Parveen Aggarwal on 11 January 2017. Overall the practice is rated as good. We found that;
A system was in place for reporting and recording significant events, keeping these under review and sharing learning where this occurred.
On the day of the inspection the practice did not have a defibrillator or oxygen on the premises for use in a medical emergency situation. Proof of purchased was sent to us following the inspection.
Staff understood their responsibilities and adhered to safeguarding policies and procedures.
The standard of cleanliness and hygiene was good. Reliable systems were in place to prevent and protect people from a healthcare associated infection. These systems were monitored with regular infection control audits.
The arrangements for managing medicines, including obtaining, prescribing, recording, handling was safe but the storage of prescription pads required improving.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Feedback from patients about their care was consistently positive. We saw good communication with patients from staff so that they understood their care, treatment and condition.
Information about services and how to complain was available and easy to understand. We found openness and transparency about how complaints and concerns were dealt with. Lessons were learned from concerns and complaints, and appropriate action taken as a result to improve the quality of care.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a programme of clinical and internal audit, which was used to monitor quality and systems to identify where action should be taken.
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