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Care Services

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Dr P D Miles, Weston Road, Stoke On Trent.

Dr P D Miles in Weston Road, Stoke On Trent is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 14th August 2017

Dr P D Miles is managed by Dr P D Miles.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-08-14
    Last Published 2017-08-14

Local Authority:

    Stoke-on-Trent

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

5th July 2017 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We previously carried out an announced comprehensive inspection at Dr P D Miles on 17 August 2016. The overall rating for the practice was good with requires improvement in providing safe services. The full comprehensive report on the 17 August 2016 inspection can be found by selecting the ‘all reports’ link Dr P D Miles on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 5 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 17 August 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good.

Our key findings were as follows:

  • There were emergency medicines available.

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events. The practice had implemented a system to ensure the whole staff team were involved in the discussion and learning associated with the significant events.

  • A log of verbal complaints received by the practice was kept and action taken recorded.

  • Practice policies and procedures had been reviewed.

  • The practice’s business continuity plan had been reviewed to include staff contact numbers.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice
1st January 1970 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We previously carried out an announced comprehensive inspection at Dr P D Miles on 17 August 2016. The overall rating for the practice was good with requires improvement in providing safe services. The full comprehensive report on the 17 August 2016 inspection can be found by selecting the ‘all reports’ link Dr P D Miles on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 5 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 17 August 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good.

Our key findings were as follows:

  • There were emergency medicines available.

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events. The practice had implemented a system to ensure the whole staff team were involved in the discussion and learning associated with the significant events.

  • A log of verbal complaints received by the practice was kept and action taken recorded.

  • Practice policies and procedures had been reviewed.

  • The practice’s business continuity plan had been reviewed to include staff contact numbers.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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