Attention: The information on this website is currently out of date and should not be relied upon..

Care Services

carehome, nursing and medical services directory

Dr NW Osborne & Partners, 21a The Nook, Anstey, Leicester.

Dr NW Osborne & Partners in 21a The Nook, Anstey, Leicester is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th June 2017

Dr NW Osborne & Partners is managed by Dr NW Osborne & Partners.

Contact Details:

    Address:
      Dr NW Osborne & Partners
      The Anstey Surgery
      21a The Nook
      Anstey
      Leicester
      LE7 7AZ
      United Kingdom
    Telephone:
      01162362531
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-06-15
    Last Published 2017-06-15

Local Authority:

    Leicestershire

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

9th May 2017 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr NW Osborne & Partners on 8 November 2016. The overall rating for the practice was requires improvement. The ratings for providing an effective, caring and responsive service were good but the ratings for providing a safe and well led service were requires improvement as we identified a breach in regulations. The full comprehensive report on the November 2016 inspection can be found by selecting the ‘all reports’ link for Dr NW Osborne & Partners on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 9 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 8 November 2016. This report covers our findings in relation to those requirements.

Overall the practice is now rated as good and the ratings for providing a safe and well led service are also good.

Our key findings were as follows:

  • Uncollected prescriptions were documented on the patient record system and destroyed after six months; the system had been reviewed to ensure uncollected prescriptions were raised to the attention of a GP in case the patient was known to be vulnerable.

  • The system in place to monitor the use of blank prescription forms and pads had been reviewed and audited and was now effective. Prescription forms were stored securely.

  • There was now a process in place to ensure nurses and GPs had renewed their registration with the appropriate professional body on an annual basis.

  • A system had been implemented to monitor and record the temperatures of the water outlets and run the shower outlet in line with national guidance.

  • We found that COSHH products had been risk assessed and corresponding safety data sheets were available.

  • An Electrical Installation Condition Report had been carried out in December 2016 and no actions were required as a result.

  • A comprehensive training matrix had been developed and was in use to monitor training needs for all staff and identify when training was due.

  • The practice recorded informal complaints as well as formal complaints in order to identify themes or trends.

  • Practice meetings had taken place at regular intervals.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice
8th November 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr NW Osborne & Partners on 8 November 2016. The overall rating for the practice was requires improvement. The ratings for providing an effective, caring and responsive service were good but the ratings for providing a safe and well led service were requires improvement as we identified a breach in regulations. The full comprehensive report on the November 2016 inspection can be found by selecting the ‘all reports’ link for Dr NW Osborne & Partners on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 9 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 8 November 2016. This report covers our findings in relation to those requirements.

Overall the practice is now rated as good and the ratings for providing a safe and well led service are also good.

Our key findings were as follows:

  • Uncollected prescriptions were documented on the patient record system and destroyed after six months; the system had been reviewed to ensure uncollected prescriptions were raised to the attention of a GP in case the patient was known to be vulnerable.

  • The system in place to monitor the use of blank prescription forms and pads had been reviewed and audited and was now effective. Prescription forms were stored securely.

  • There was now a process in place to ensure nurses and GPs had renewed their registration with the appropriate professional body on an annual basis.

  • A system had been implemented to monitor and record the temperatures of the water outlets and run the shower outlet in line with national guidance.

  • We found that COSHH products had been risk assessed and corresponding safety data sheets were available.

  • An Electrical Installation Condition Report had been carried out in December 2016 and no actions were required as a result.

  • A comprehensive training matrix had been developed and was in use to monitor training needs for all staff and identify when training was due.

  • The practice recorded informal complaints as well as formal complaints in order to identify themes or trends.

  • Practice meetings had taken place at regular intervals.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

Latest Additions: