Dr Muhammad Shahzad in Edgware is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 27th November 2017
Dr Muhammad Shahzad is managed by Dr Muhammad Shahzad who are also responsible for 1 other location
Contact Details:
Address:
Dr Muhammad Shahzad 122 Turner Road Edgware HA8 6BH United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Muhammad Shahzad. Overall, the practice is rated as Good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
There was evidence that where patient outcomes were below the national average, the practice had taken steps to improve.
Results from the national GP patient survey showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
Home visits were available to patients of all age groups who had clinical needs which resulted in difficulty attending the practice.
The practice had good facilities and was well equipped to treat patients and meet their needs.
Although the practice had processes in place to support carers, less than 1% of carers were registered with the practice.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour.
The areas where the provider should make improvement are:
Continue to monitor and improve outcomes for patients with diabetes with abnormal average blood sugar levels.
Monitor and consider ways to improve immunisation rates in under 5’s.
Monitor and consider ways to improve the uptake rates of national screening programmes for bowel and breast cancer.
Review the national GP patient survey scores with the aim of improving patient satisfaction scores on nurses’ giving patients enough time.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Muhammad Shahzad. Overall, the practice is rated as Good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
There was evidence that where patient outcomes were below the national average, the practice had taken steps to improve.
Results from the national GP patient survey showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
Home visits were available to patients of all age groups who had clinical needs which resulted in difficulty attending the practice.
The practice had good facilities and was well equipped to treat patients and meet their needs.
Although the practice had processes in place to support carers, less than 1% of carers were registered with the practice.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour.
The areas where the provider should make improvement are:
Continue to monitor and improve outcomes for patients with diabetes with abnormal average blood sugar levels.
Monitor and consider ways to improve immunisation rates in under 5’s.
Monitor and consider ways to improve the uptake rates of national screening programmes for bowel and breast cancer.
Review the national GP patient survey scores with the aim of improving patient satisfaction scores on nurses’ giving patients enough time.
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