Dr Muhammad Akbar Khan in Acton, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 4th October 2017
Dr Muhammad Akbar Khan is managed by Dr Muhammad Akbar Khan.
Contact Details:
Address:
Dr Muhammad Akbar Khan 156 Horn Lane Acton London W3 6PH United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Muhammad Akbar Khan on 23 August 2016. The practice was rated as requires improvement for providing safe, effective and well-led services and good for providing caring and responsive services. The overall rating for the practice was requires improvement. The full comprehensive report on the August 2016 inspection can be found by selecting the ‘all reports’ link for Dr Muhammad Akbar Khan on our website at www.cqc.org.uk.
This inspection was an announced comprehensive follow up inspection on 12 September 2017 to check for improvements since our previous inspection. Overall the practice is now rated as good.
Our key findings were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Results from the national GP patient survey were generally below average. However, the provider had an action plan in place to improve patient satisfaction.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with and comment cards received reported that appointments could be made with a named GP in a reasonable timeframe and urgent appointments were available the same day.
The practice had poor facilities to treat patients and meet their needs. However, the provider had secured funding to improve the practice.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
However, there were also areas of practice where the provider needs to make improvements.
The provider should:
Take action to improve childhood immunisation rates and bowel/breast cancer screening rates.
Continue to identify and support more patients who are carers.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Muhammad Akbar Khan on 23 August 2016. The practice was rated as requires improvement for providing safe, effective and well-led services and good for providing caring and responsive services. The overall rating for the practice was requires improvement. The full comprehensive report on the August 2016 inspection can be found by selecting the ‘all reports’ link for Dr Muhammad Akbar Khan on our website at www.cqc.org.uk.
This inspection was an announced comprehensive follow up inspection on 12 September 2017 to check for improvements since our previous inspection. Overall the practice is now rated as good.
Our key findings were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Results from the national GP patient survey were generally below average. However, the provider had an action plan in place to improve patient satisfaction.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with and comment cards received reported that appointments could be made with a named GP in a reasonable timeframe and urgent appointments were available the same day.
The practice had poor facilities to treat patients and meet their needs. However, the provider had secured funding to improve the practice.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
However, there were also areas of practice where the provider needs to make improvements.
The provider should:
Take action to improve childhood immunisation rates and bowel/breast cancer screening rates.
Continue to identify and support more patients who are carers.
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
