During this inspection we spoke with three people who used the service. A person said, "I have known this practice for a number of years and I am always pleased with my treatment. They explain everything clearly and help me decide on what is best for me". Another person told us, ‘’I like coming here because the dentist explains in my own language as I am not so good with my English.’’

We found that people were treated in a clean environment and arrangements were in place to ensure reusable instruments and equipment were thoroughly cleaned and sterilised. A person told us, ‘’The surgery is clean and tidy and they always offer me an apron and glasses to protect me when I get my treatment.’’

We found that improvements were needed to the systems the provider used for gathering, recording and evaluating information about the safety of the water used in the practice.

The provider after our inspection told us that they had made the necessary improvements and introduced a system that ensured the safety of the water used in the practice. We looked at the information they sent us and found these to be satisfactory.