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Dr Marc Hughes - Strand on the Green, Strand On The Green, Chiswick, London.

Dr Marc Hughes - Strand on the Green in Strand On The Green, Chiswick, London is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 29th November 2013

Dr Marc Hughes - Strand on the Green is managed by Dr. Marc Hughes.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2013-11-29
    Last Published 2013-11-29

Local Authority:

    Hounslow

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

6th November 2013 - During a routine inspection pdf icon

During our inspection we spoke with the provider, three people using the service and seven staff. People told us they had no complaints about the service provided. One person said "my dentist is absolutely top grade." Another said "this is my second visit and up to now they have been fantastic."

People told us they were given all the necessary information to make informed decisions about their treatment and had never had any reason to make a complaint.

Effective systems were in place to reduce the risk and spread of infection. The service was clean, well equipped and maintained.

An Infection control policy was in place and the Department of Health guidelines for infection control were being followed by staff to minimise cross infection risks. Staff had received regular training in infection control to keep their knowledge up to date.

Staff received appropriate professional development to carry out their roles effectively and meet the needs of the people using the service. New staff had received induction training and all staff had completed mandatory training on a regular basis. Annual appraisals had been carried out to ensure the training and development needs of staff were met.

The provider had an effective system to regularly assess and monitor the quality of service that people received. Satisfaction surveys had been carried out to get people's views and opinions of the service.

 

 

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