Dr George Duru in New Radcliffe Street, Oldham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 23rd December 2016
Dr George Duru is managed by Dr George Duru.
Contact Details:
Address:
Dr George Duru Integrated Care Centre New Radcliffe Street Oldham OL1 1NL United Kingdom
Telephone:
01616213636
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2016-12-23
Last Published
2016-12-23
Local Authority:
Oldham
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr George Duru (also known as The Duru Practice) on 11 November 2016. Overall the practice is rated as good.
The practice had been previously inspected on 13 November 2015. Improvements were needed and the overall rating was requires improvement, with the following domain ratings:
Safe – Requires improvement
Effective – Requires improvement
Caring – Good
Responsive – Good
Well-led – Requires improvement
During this inspection we found that all the required improvements had taken place.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
The provider should review the GP locum pack to ensure all appropriate information is included, for example current local telephone numners and up to date practice information.
The provider should continue to develop an internal audit programme.
The provider should have a transparent process in place for the supervision and appraisal of all clinicians.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr George Duru (also known as The Duru Practice) on 11 November 2016. Overall the practice is rated as good.
The practice had been previously inspected on 13 November 2015. Improvements were needed and the overall rating was requires improvement, with the following domain ratings:
Safe – Requires improvement
Effective – Requires improvement
Caring – Good
Responsive – Good
Well-led – Requires improvement
During this inspection we found that all the required improvements had taken place.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
The provider should review the GP locum pack to ensure all appropriate information is included, for example current local telephone numners and up to date practice information.
The provider should continue to develop an internal audit programme.
The provider should have a transparent process in place for the supervision and appraisal of all clinicians.
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