We spoke to one person about the care and treatment they received. They told us that they liked the practice and that they, "Wouldn't want to go anywhere else". We observed that people were always included in discussions about their treatment and were always clear about cost of treatment.

During the inspection we spoke with staff and looked at patient records, staff records, policies and procedures. Staff we spoke with told us that they enjoyed working at the service.

We found that the practice provided a clean environment for treating patients and equipment used was satisfactorily maintained.

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Staff recruitment was satisfactory and personnel files contained all the required documented evidence to support this.

We saw that records were stored securely, and were well maintained and appropriately completed. Quality monitoring processes were in place and ensured that the practice was continually evaluating services provided and the outcomes for people who used the service.

There was an effective complaints system available.