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Care Services

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Dr Dilip Chatterjee, Shiregreen, Sheffield.

Dr Dilip Chatterjee in Shiregreen, Sheffield is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 21st December 2017

Dr Dilip Chatterjee is managed by Dr Dilip Chatterjee.

Contact Details:

    Address:
      Dr Dilip Chatterjee
      28 Dunninc Road
      Shiregreen
      Sheffield
      S5 0AE
      United Kingdom
    Telephone:
      01142570788

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-12-21
    Last Published 2017-12-21

Local Authority:

    Sheffield

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

15th November 2017 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall. (Previous inspection 6 May 2015 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive inspection at Dr Chatterjee, known as Dunninc Road Surgery on 15 November 2017 as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines and staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.

  • Staff involved and treated patients with compassion, kindness, dignity and respect and feedback from patients about their care was consistently positive.

  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.

  • Structures, processes and systems to support good governance and management were clearly set out, understood and effective.

  • There was a clear leadership structure and staff stated they felt respected, supported and valued. They felt part of a team and were proud to work in the practice.

The areas where the provider should make improvements are:

  • Risk assess the emergency medicines stored on site to ensure they are adequate to meet the needs of the service in a medical emergency.

  • Include signposting to safeguarding policies and procedures in the locum induction pack.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice
6th May 2015 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall. (Previous inspection 6 May 2015 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive inspection at Dr Chatterjee, known as Dunninc Road Surgery on 15 November 2017 as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines and staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.

  • Staff involved and treated patients with compassion, kindness, dignity and respect and feedback from patients about their care was consistently positive.

  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.

  • Structures, processes and systems to support good governance and management were clearly set out, understood and effective.

  • There was a clear leadership structure and staff stated they felt respected, supported and valued. They felt part of a team and were proud to work in the practice.

The areas where the provider should make improvements are:

  • Risk assess the emergency medicines stored on site to ensure they are adequate to meet the needs of the service in a medical emergency.

  • Include signposting to safeguarding policies and procedures in the locum induction pack.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice

 

 

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