Dr Dawes, Foster and Narasimhan, 175 The Ridgeway, Sedgley, Dudley.
Dr Dawes, Foster and Narasimhan in 175 The Ridgeway, Sedgley, Dudley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 6th June 2016
Dr Dawes, Foster and Narasimhan is managed by Dr Dawes, Foster and Narasimhan.
Contact Details:
Address:
Dr Dawes, Foster and Narasimhan The Ridgeway Surgery 175 The Ridgeway Sedgley Dudley DY3 3UH United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Ridgeway Surgery on 17 May 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There were comprehensive records in place to the support the practices arrangements for identifying, recording and managing risks. The practice was proactive in identifying and managing significant events. All opportunities for learning from internal and external incidents were maximised.
We observed the premises to be visibly clean and tidy. The practice offered a range of clinical services which included care for long term conditions and services were planned and delivered to take into account the needs of different patient groups to ensure flexibility, choice and continuity of care.
Throughout our inspection we noticed a strong theme of positive feedback from staff. Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
There was a systematic approach to working with other organisations to improve patient care and outcomes. The practice had clearly defined and embedded systems, processes and practices in place to keep people safe and safeguarded from abuse.
The practice had a clear vision which had quality and safety as its top priority. We observed a strong patient-centred culture and we saw that staff treated patients with kindness and respect, and maintained confidentiality.
The practice had an effective programme of continuous clinical and internal audits. The audits demonstrated quality improvement and improvements to patient care and treatment.
All patients who were registered with the practice had a named GP and patients could access appointments and services in a way and at a time that suited them.
The practice implemented suggestions for improvements and made changes to the way it delivered services as a consequence of feedback from patients and from the patient participation group.
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
