Dovecot Health Centre in Longreach Road, Liverpool is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 17th August 2016
Dovecot Health Centre is managed by Dovecot Health Centre.
Contact Details:
Address:
Dovecot Health Centre Dovecot Family Health Centre Longreach Road Liverpool L14 0NL United Kingdom
Telephone:
01512959440
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2016-08-17
Last Published
2016-08-17
Local Authority:
Liverpool
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dovecot Health Centre on 15 July 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The practice is situated in a purpose built health centre which also accommodates a community clinic and a dental surgery. The practice was clean and had good facilities including disabled access, translation services and a hearing loop.
There were systems in place to mitigate safety risks including analysing significant events and safeguarding.
The practice was aware of and had systems in place to ensure compliance with the requirements of the duty of candour. (The duty of candour is a set of specific legal requirements that providers of services must follow when things go wrong with care and treatment).
Patients’ needs were assessed and care was planned and delivered in line with current legislation.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available. The practice sought patient views about improvements that could be made to the service; including having a patient participation group (PPG) and acted, where possible, on feedback.
Many of the staff had worked at the practice for a long time and knew the patients well. Staff worked well together as a team and all felt supported to carry out their roles.
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