We spoke with two people who used the service. They told us they were satisfied with the service they received. One person said "the dentist explains everything. I always know what is going to happen. This is the best dentist I have been to".

Staff received the training and support they required to do their job. Policies and procedures were in place so that risk relating to health, safety and welfare was minimised. Staff were friendly and flexible in their approach in order to meet people's individual needs.

We spoke to one person using the service, in private, and she was happy with the service she received and only had the highest compliments for all the staff she came into contact with during her visits. She felt fully involved in her treatment and told us the dentist always clearly explained treatment options.

The person we spoke with said that the practice was always clean. She confirmed that the dentist and nurse always offer them glasses to protect their eyes, wear these themselves and that they always wear disposable gloves. She concluded by saying that she thought the treatment room was very clean and hygienic.