Dirksen Dental Clinic, Broadstairs.Dirksen Dental Clinic in Broadstairs is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), caring for people whose rights are restricted under the mental health act, dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, services for everyone, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 4th September 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
19th July 2017 - During a routine inspection
![]() We carried out this unannounced inspection on 19 July 2017 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Dirksen Dental Clinic is in Broadstairs and provides private treatment to patients of all ages.
There is access via a small flight of steps. The practice works closely with another practice very close by and refers patients who use wheelchairs as they have level access. Car parking spaces, including those for patients with disabled badges, are available near the practice.
The dental team includes one dentist, two dental nurses, one student nurse and one receptionist. The practice has two treatment rooms. One of the treatment rooms was not in use at the time of our visit.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
On this occasion we did not supply CQC comment cards to be filled in by patients as this was an unannounced inspection.
During the inspection we spoke with the dentist, one dental nurse, and the receptionist. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Thursday 8.30pm to 5pm
Friday 8.30am to 1pm
Our key findings were:
25th October 2012 - During a routine inspection
![]() Patients said that they were satisfied with the service provided. They thought that they had been given enough information about their treatment and the charges they would have to pay. They said their treatment had met their dental needs and that staff were courteous and helpful. They were confident there were good standards of hygiene in the practice. All of the six patients with whom we spoke gave us positive feedback about the practice. One patient said, “I like the way the dentist really explains what treatment I need so that I can make an informed decision about what I want." Another patient said, “I'm very pleased with the dental care I’ve had. I’ve never felt like I’m being pressured to go for the most expensive option.”
|
Latest Additions:
|