We spoke with three patients who attended the surgery on the day of our inspection. All three told us that they were very pleased with the treatment they and their children had received at the surgery. They told us that dentists and nurses had explained what treatments were available and that they had made informed decisions about the treatment they chose to receive. The parents we spoke with told us that dentists and nurses at the surgery had been very good with their children when they had treatment. One of the children told us that there were things for them to do in the waiting room that made them "happy" and they liked that they could complete a survey about their experience at the surgery. Patients told us that they had been given information about fees for treatments before treatment had began.

We found that evidence in patient's treatment plans confirmed that they had been involved in decisions about their treatment and that they had received timely information about fees.

The provider had effective procedures and processes for infection prevention and control. Staff who worked at the surgery had received appropriate training to be able to support patients. The provider had effective processes for monitoring and assessing the quality of service provided.