Derby Senior Care Limited, Swadlincote.Derby Senior Care Limited in Swadlincote is a Homecare agencies specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions, personal care, physical disabilities and sensory impairments. The last inspection date here was 10th March 2020 Contact Details:
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3rd July 2017 - During a routine inspection
Derby Senior Care provides a care and support service to people who live in their own homes in and around Swadlincote. We inspected this service on 3 and 4 July 2017 and at the time of our inspection 38 people were receiving a service. This is the first inspection of this service since they registered with us. The service had a registered manager in place at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons.’ Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. People were confident that the staff were knowledgeable about the different types of abuse and knew how to report any incidents or concerns to help to keep them safe. Risks to people’s safety had been assessed and staff knew how to support people to reduce any risk of harm. People were able to retain their independence and staff supported them to feel safe in their home and receive their medicines as prescribed. People felt there were enough staff and they had a small team of staff who provided all their care and support. Recruitment procedures meant that any new staff completed checks to ensure they were suitable to work with people. People remained independent and choose how they wanted to be supported. People consented to their care and where they had difficulty making decisions, assessments were carried out to ensure decisions were made in their best interests. When needed, people were helped to eat and drink the food they enjoyed and encouraged to retain responsibility for their health care. People liked the staff who provided their support and felt their dignity was promoted and privacy respected. People received individual support and their records reflected how they liked to receive their care. Concerns and complaints were responded to and people were encouraged to raise any issues. People could comment on the quality of the service and felt their views were listened to. People and staff were positive about the leadership and management in place and felt they received guidance and support.
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