Dentalcare Swindon, Swindon.Dentalcare Swindon in Swindon is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 12th November 2014 Contact Details:
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3rd October 2014 - During a routine inspection
![]() We spoke with four patients, a dentist and four staff. Overall patients were satisfied with their care and treatment. One patient said "so far so good. There is no consistency in who you see however, getting an appointment has improved." Another patient told us "it's alright. People are friendly. I have confidence in my dentist." Patients were aware of their treatment costs and were involved in their dental plan. They were able to see their X-rays to gain an understanding of their dental issues. We found the dentist ensured patients' care and treatment was safe and effective. There was emergency equipment available. The provider had all the emergency drugs recommended by the British National Formulary. The X-ray equipment had instructions to ensure safe practice when working with X-ray equipment (local rules) and an up to date certificate of examination. Patients we spoke with told us they were satisfied with the cleanliness of the practice. The practice met the guidance recommendations of the Department of Health 'Health Technical Memorandum 01-05: decontamination in primary care dental practices' (HTM01-05). Staff were appropriately qualified. They had regular training updates however they did not have an annual performance review to identify professional development opportunities. The provider had a system which ensured patients' views on the service were listened and responded to. Information regarding making a complaint was readily accessible to patients.
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