During our visit on 16 April 2013 we met with the clinical governance lead, the practice manager, the dentist and a dental nurse.

After our visit we spoke with five people who attended the practice. People described the practice as being welcoming and friendly. People spoke very positively about the quality of the service they had received. One person told us, "The practice is absolutely fabulous.” Another person said, “I wish I’d discovered my dentist fifty years ago. I would have more teeth left now!”

People we spoke with told us that everything was always explained to them. One person said, "They are very open and clear about treatment needed and what isn’t needed."

During our visit we saw the practice was clean and tidy. Processes were in place to ensure that equipment was safe to use and high levels of cleanliness maintained.

The practice had processes in place to monitor people's views about the service offered. People told us they never had cause to complain about the service they had received. People told us they were satisfied with the service. One person said, "They have always given me an excellent service."