Dental Artistry offers specialist dental services by referral. On the day of our inspection we met with the registered manager and partner. We also spoke with the dental nurse and the receptionist/practice manager and one patient. We reviewed five patient records and looked at the surgery and the methods and processes used to ensure that care was provided in a clean and hygienic environment.

Patient records were signed which indicated that people had been asked for their consent and had information about their treatment before it started. Treatment prices were clearly displayed in the surgery.

We saw that people were provided with care which met their needs and the treatment plans we saw had information which was up to date about medical conditions and medication which ensured treatment was safe.

The surgery was clean and hygienic. The dental nurse explained the decontamination process to us and we saw equipment was kept according to the standards recommended in the Healthcare Technical Memorandum 01-05. There were recent and regular audits of infection control which ensured that the standards were maintained.

Staff had access to training and continuing professional development. There were regular staff meetings where up to date clinical issues were raised.

We saw that the practice had patient feedback surveys and reviewed them to improve their practice. We looked at some of the recent comments and saw changes had been made.