People who used the service were happy with the care and treatment they received. One person told us, "The staff are lovely. They are always nice and polite, I have never had any problems. I would recommend this dentist." Another person said, "The whole set up is very, very good." One person told us that they found it easy to get an appointment when it was needed. They said, "I am a nervous patient but they do look after you, I am very fortunate. It is easy to get an appointment and I really do recommend them."

We saw that people were treated with respect and in a polite manner by the staff. Feedback received from people in a recent survey was positive about their experience.

The environment was clean and tidy on the day of our inspection. People told us, "The standards of cleanliness are very high." Another person told us, "It's very clean. The dentist always wears a mask and gloves.”

No complaints had been received by the service. The service had a formal process in place to deal with complaints.