Attention: The information on this website is currently out of date and should not be relied upon..

Care Services

carehome, nursing and medical services directory


DAC Essex, Whitbreads Business Centre, Whitbreads Farm Lane, Little Waltham, Chelmsford.

DAC Essex in Whitbreads Business Centre, Whitbreads Farm Lane, Little Waltham, Chelmsford is a Homecare agencies specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions, personal care, physical disabilities and sensory impairments. The last inspection date here was 16th January 2019

DAC Essex is managed by Dial A Carer Group Limited who are also responsible for 2 other locations

Contact Details:

    Address:
      DAC Essex
      Unit 4
      Whitbreads Business Centre
      Whitbreads Farm Lane
      Little Waltham
      Chelmsford
      CM3 3FE
      United Kingdom
    Telephone:
      01245410560

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-01-16
    Last Published 2019-01-16

Local Authority:

    Essex

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

6th December 2018 - During a routine inspection pdf icon

What life is like for people using this service:

People received a service which was personalised and met their needs. They told us the service enabled them to remain as independent as possible and to live in their own homes.

People were cared for by a consistent team of staff who were skilled and competent in providing care and support. Staff and the registered manager showed a genuine interest and passion to deliver personalised care based on people's likes, wishes and preferences.

Support was planned and delivered in a structured way to ensure people's safety and wellbeing. Staff had access to up to date information about how to support people and communication with health and social care professionals was effective in ensuring people received joined up care.

Systems were in place to audit the quality and delivery of care to people. The service was well led by an experienced and established management team.

More information is in the detailed findings below.

This was the service's first inspection.

About the service: DAC Essex is a domiciliary care agency providing personal care to people in their own homes. At the time of the inspection, 94 people were using the service.

Why we inspected: This was a comprehensive inspection as the service had not been rated before. The overall rating is Good.

Follow up: We will continue to monitor the service through the information we receive.

Please note that the summary section will be used to populate the CQC website. Providers will be asked to share this section with the people who use their service and the staff that work there.

 

 

Latest Additions: