Cygnet Fountains, Blackburn.Cygnet Fountains in Blackburn is a Hospitals - Mental health/capacity and Rehabilitation (illness/injury) specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for people whose rights are restricted under the mental health act, mental health conditions and treatment of disease, disorder or injury. The last inspection date here was 31st December 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
14th September 2015 - During a routine inspection
![]() We rated Cambian Fountains Hospital as good because:
However
20th January 2014 - During an inspection to make sure that the improvements required had been made
![]() At our last inspection in May 2013 we had concerns there were not enough staff to meet people’s needs. This meant people were not able to take their planned leave at the agreed times. Following the inspection visit the provider sent us an action plan informing us of the changes they intended to make. We revisited the service to ensure the necessary actions had been taken. We spoke with three people who used the service. They told us there were sufficient staff on duty to meet their needs and they had not had any difficulties in accessing their leave at the agreed time. Comments included, “I always get my leave and there are enough staff to supervise it” and “I think there’s enough staff on. I get escorted leave to the shop and it always takes place”. We spoke with three staff. They told us they felt staffing levels had improved over recent months. One person commented, “I think we are well staffed now. I can’t think of anyone not having their leave facilitated since the last inspection”. We found improvements had been made to staffing levels in the service. This meant there were enough qualified, skilled and experienced staff to meet people’s needs.
13th May 2013 - During a routine inspection
![]() We found peoples' care plans were personalised and addressed their mental health, physical health and social care needs. People told us they had opportunities to discuss their care and treatment with their responsible clinician (RC). People spoken with told us their views were not always listened to and they felt disempowered. They said, “I feel my wishes and feelings are undervalued” and “The psychiatrist never listens”. Also “My section is up in July and nobody has told me what will happen next”. We found some patients had been detained at the hospital for several years and were unlikely to progress to more independent living. This meant there was a risk that the ethos of the service might be compromised. We saw there was guidance in place to support staff to deal with difficult behaviours which would help to keep themselves and others safe. Patients and staff told us that staff shortages in the hospital meant that patients were not always able to take their planned leave at the agreed times. Whilst we found staff received a range of appropriate training to look after the patients’ properly formal supervision was infrequent, this may make it difficult to identify any shortfalls in staff practice.
17th December 2012 - During an inspection to make sure that the improvements required had been made
![]() We spoke with six patients about their medicines and the care they received. Comments from patients included: ‘’I take my medicines in private but I’m not bothered about it’’ ‘’I can ask for painkillers when I need them’’ ‘’I was given the wrong medicines once, they were over worked and understaffed but things are okay now’’ ‘’I know what medicines I am taking’’ ‘’I get my inhaler for breathing problems when I need it’’ ’’I am aware of my medicines’’ ‘’I can discuss my medicines with staff ’’ Overall we found improvements had been made in the way medicines were managed.
13th September 2012 - During an inspection in response to concerns
![]() Patients we spoke with told us they felt safe living in the hospital and had no concerns about they way their medicines were handled.
10th August 2012 - During a routine inspection
![]() "We were supported on this inspection by an Expert by Experience. This is a person who has personal experience of using or caring for someone who uses this type of care service". People told us they were happy with the care and support they received and were treated well by staff. They were able to express their views and opinions and could influence the way the service was run. They said they could raise any concerns with their key worker or with the management team and were confident they would be listened to. Staff spoken with told us they were given the training, development and support they needed to do their jobs properly. People told us they were able to share their views and opinions about the service by taking part in service satisfaction surveys.
22nd June 2011 - During a routine inspection
![]() We spoke with five patients at The Fountains about the care and support they receive and they told us: “Staff here help me in every way they can”. ”There is always somewhere safe to talk to staff if we want”. “Staff treat me with dignity and respect”. “I have only got good comments about this hospital”. “I get to see a dentist and my GP whenever I need”. “Yes I feel safe here”. “Abuse, no not here”. “I’ve not seen any abuse here”. “There’s no staff bullying here, staff are ok”. They told us that they can express their views and are involved in making decisions about their care treatment and support at anytime of the day or night. They spoke positively about the hospital staff and felt they treated them properly and gave them support in a way that respected their privacy, dignity and independence. They told us they felt their views were listened to and that they knew who to speak to if they were not happy with something. When asked about their knowledge of the hospital complaints procedure the patients confirmed they knew how to complain and that they had been given a copy of the complaints procedure as part of the patients guide. A patient told us, “No I’ve no complaints, its ok here and so are the staff”.
1st January 1970 - During a routine inspection
![]() We rated the Fountains as good, however:
We found;
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