CVS Health Limited (Trinity House), 1 Trinity Trees, Eastbourne.CVS Health Limited (Trinity House) in 1 Trinity Trees, Eastbourne is a Clinic and Doctors/GP specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, diagnostic and screening procedures, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th February 2014 Contact Details:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
29th January 2014 - During a routine inspection
We spoke to staff employed by CVS Health Limited (Trinity House), a contractor who used the service provided and five patients who received diagnostic assessments and doctor consultation. One patient told us, “My appointment came through within four weeks and then I was told to come here, very efficient and easy.” Another said, “Very quick and easier than going to the hospital.” We were also told, “That was good, I have my monitor and received instructions about bathing and putting on new sticky things, and very helpful.” One relative said, “The doctor explained everything clearly and professionally. We were given answers to our questions.” Staff said, "No problems, we receive the support and the training needed." We found that patients felt fully involved in their care and treatment. We saw that all aspects of treatment were consented to, and documented by both the person and staff. We found that patients’ health, safety and welfare was protected when more than one provider was involved in their care and treatment. Staff were able to tell us about the safeguarding procedures in place to protect patients. The consulting rooms seen were clean, hygienic and comfortable. We saw that the service followed the procedures and policies for infection control. Patients were cared for by staff that were supported to deliver care and treatment safely and to an appropriate standard.
25th January 2013 - During a routine inspection
We spoke to staff employed by CVS Health Limited (Trinity House), a contractor who used the service provided and two patients who received diagnostic assessments. We were told by the patients that used the service, “The staff were professional and understanding, they were also courteous and polite.” Staff said, "A very good place to work, we have autonomy and receive the training needed." We found that patients felt fully involved in their care and treatment. We saw that all aspects of treatment was consented to, and documented by both the person and staff. One patient told us "I was impressed at the speed and it is better than going to a big hospital." Another said, "Very nice place, but the front door is too heavy for me to open." The consulting rooms seen were clean, hygienic and comfortable. We saw that the service followed the procedures and policies for infection control. Patients were cared for by staff that were supported to deliver care and treatment safely and to an appropriate standard.
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