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Crown House Surgery, North Road, Retford.

Crown House Surgery in North Road, Retford is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 13th July 2017

Crown House Surgery is managed by Crown House Surgery.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Outstanding
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-07-13
    Last Published 2017-07-13

Local Authority:

    Nottinghamshire

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

20th June 2017 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Crown House Surgery on 13 July 2016. The overall rating for the practice was Good but with a rating of Requires Improvement for safety. Although no breaches of regulations were found at the July 2016 inspection, areas for improvement were identified. The full comprehensive report on the July 2016 inspection can be found by selecting the ‘all reports’ link for Crown House Surgery on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 20 June 2017 to confirm that the practice had made improvement in the areas we identified in our previous inspection on 13 July 2016. This report covers our findings in relation to those improvements.

Overall the practice is rated as Good.

Our key findings were as follows:

  • A policy to manage safety alerts had been developed and implemented.

  • Security of blank prescription forms and pads had been improved in line with national guidance.

  • The recruitment policy and procedure had been reviewed and updated.

  • Detailed records to enable analysis of complaints had been developed and implemented. The practice provided minutes of a meeting where trends over a 12 month period had been discussed, areas for improvement had been identified and action to improve had been agreed.

Area where the provider should make improvement are:

  • Maintain records of immunisation status for all staff.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

13th July 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Crown House Surgery on 13 July 2016. The overall rating for the practice was Good but with a rating of Requires Improvement for safety. Although no breaches of regulations were found at the July 2016 inspection, areas for improvement were identified. The full comprehensive report on the July 2016 inspection can be found by selecting the ‘all reports’ link for Crown House Surgery on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 20 June 2017 to confirm that the practice had made improvement in the areas we identified in our previous inspection on 13 July 2016. This report covers our findings in relation to those improvements.

Overall the practice is rated as Good.

Our key findings were as follows:

  • A policy to manage safety alerts had been developed and implemented.

  • Security of blank prescription forms and pads had been improved in line with national guidance.

  • The recruitment policy and procedure had been reviewed and updated.

  • Detailed records to enable analysis of complaints had been developed and implemented. The practice provided minutes of a meeting where trends over a 12 month period had been discussed, areas for improvement had been identified and action to improve had been agreed.

Area where the provider should make improvement are:

  • Maintain records of immunisation status for all staff.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

 

 

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