Crouch Oak Family Practice, Addlestone.

Crouch Oak Family Practice in Addlestone is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 27th June 2016

Crouch Oak Family Practice is managed by Crouch Oak Family Practice.

Contact Details:

Address: Crouch Oak Family Practice 45 Station Road Addlestone KT15 2BH United Kingdom Telephone: 01932840123 Website: http://www.crouchoak.nhs.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2016-06-27
Last Published		2016-06-27

Local Authority:

Surrey

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

18th May 2016 - During an inspection to make sure that the improvements required had been made

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Crouch Oak Family Practice on 6 October 2015. Breaches of legal requirements were found during that inspection within the safe and well-led domains. After the comprehensive inspection, the practice sent to us an action plan detailing what they would do to meet the legal requirements in relation to the following:

• Recruitment information being available for each person employed. This included completing Disclosure and Barring Service (DBS) checks for staff whose roles required them to have one, proof of identity and references.
• The on-going development and implementation of systems and processes in place for effective governance including assessing, monitoring, and driving improvement in the quality and safety of the services provided, as well as mitigating any risk.
• Ensure assessments for legionella and gas safety had taken place.

We undertook this focused inspection on 18 May 2016 to check that the provider had followed their action plan and to confirm that they now met legal requirements. The provider was now meeting all requirements and was rated as Good under the safe and well-led domains. This report only covers our findings in relation to those requirements.

• Recruitment files contained the required information which included evidence of Disclosure and Barring Service (DBS) checks for those staff who needed them, proof of identity and references.

Systems and processes were in place for effective governance. Including:

• staff recruitment files staffing levels and staffing structure
• development of a new employee handbook and new contracts for staff
• induction checklists and appraisal systems
• training requirements for staff and implementing new e-learning modules

Evidence was seen for building safety assessments including legionella, fire, electrical and gas safety.

You can read the report from our last comprehensive inspection, by selecting the 'all reports' link on our website at www.cqc.org.uk

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

6th October 2015 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Crouch Oak Family Practice on 6 October 2015. Breaches of legal requirements were found during that inspection within the safe and well-led domains. After the comprehensive inspection, the practice sent to us an action plan detailing what they would do to meet the legal requirements in relation to the following:

• Recruitment information being available for each person employed. This included completing Disclosure and Barring Service (DBS) checks for staff whose roles required them to have one, proof of identity and references.
• The on-going development and implementation of systems and processes in place for effective governance including assessing, monitoring, and driving improvement in the quality and safety of the services provided, as well as mitigating any risk.
• Ensure assessments for legionella and gas safety had taken place.

We undertook this focused inspection on 18 May 2016 to check that the provider had followed their action plan and to confirm that they now met legal requirements. The provider was now meeting all requirements and was rated as Good under the safe and well-led domains. This report only covers our findings in relation to those requirements.

• Recruitment files contained the required information which included evidence of Disclosure and Barring Service (DBS) checks for those staff who needed them, proof of identity and references.

Systems and processes were in place for effective governance. Including:

• staff recruitment files staffing levels and staffing structure
• development of a new employee handbook and new contracts for staff
• induction checklists and appraisal systems
• training requirements for staff and implementing new e-learning modules

Evidence was seen for building safety assessments including legionella, fire, electrical and gas safety.

You can read the report from our last comprehensive inspection, by selecting the 'all reports' link on our website at www.cqc.org.uk

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice