Croftdene Care Home, off Simonside Avenue, Wallsend.Croftdene Care Home in off Simonside Avenue, Wallsend is a Nursing home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, physical disabilities, sensory impairments and treatment of disease, disorder or injury. The last inspection date here was 19th May 2020 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
19th February 2019 - During a routine inspection
About the service: The service is a residential care home which provides nursing and personal care. At the time of this inspection there were 36 people living in the home. People's experience of using this service: The service was safe. The risks which people faced in their daily lives were reduced as much as possible. Staff recognised the signs of abuse or harm and they reported their concerns in line with correct safeguarding policies and procedures. Medicines were well managed and the home was clean and tidy. People had achieved positive outcomes through good partnership working between staff and external professionals. Appropriate staff training and supervision ensured people were supported by staff who were competent in their role. People were supported to have maximum choice and control of their lives and were supported in the least restrictive way possible. Staff encouraged people to maintain or regain independence. People were well cared by staff who knew people very well. Staff treated people with kindness, patience, dignity and respect. The service was responsive and support could be adapted to meet people's needs and wishes without difficulty. Staff supported people to participate in a range of activities and to maintain community links. This provided people with the opportunity for social interaction. The leadership, management and governance of the service ensured the delivery of good quality, person-centred care. The management team strived to achieve high standards through continuous improvement. The quality and safety of the service was closely monitored through regular checks and audits. Rating at last inspection: This was our first inspection of this service since a new provider (Crystal Croftdene Limited) took over in April 2018. Why we inspected: This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received. Follow up: We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates in line with our inspection programme. For more details, please see the full report which is on the CQC website at www.cqc.org.uk
|
Latest Additions:
|
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
