Core Care Family Practice Grimsby, Cromwell Road, Grimsby.
Core Care Family Practice Grimsby in Cromwell Road, Grimsby is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 29th June 2017
Core Care Family Practice Grimsby is managed by CCL-Solutions Limited.
Contact Details:
Address:
Core Care Family Practice Grimsby Cromwell Primary Care Centre Cromwell Road Grimsby DN31 2BH United Kingdom
Telephone:
01472255600
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-06-29
Last Published
2017-06-29
Local Authority:
North East Lincolnshire
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Core Care Family Practice Grimsby on 25 May 2017. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The practice reported, recorded and reviewed significant events. However the practice did not always follow a formal system for this which resulted in an inconsistent approach to recording.
The practice had systems to minimise risks to patient safety, however further action was needed in regard to safety within the building.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Results from the patient’s questionnaires completed during the inspection showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Patients whose comments we received in the main were satisfied with the appointment systems, and urgent appointments were available the same day.
The practice had adequate facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
The areas where the provider should make improvement are:
Look at a more consistant approach to the recording of significant events.
Consider carrying out more clinical audits to ensure quality improvements.
Have more detailed recruitment information available within the practice.
Have a system in place that detailed the required health and safety checks, maintenance and servicing was being carried out as required.