Coptfold Dental Practice, Brentwood.Coptfold Dental Practice in Brentwood is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), caring for people whose rights are restricted under the mental health act, dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, services for everyone, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 13th March 2013 Contact Details:
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22nd February 2013 - During a routine inspection
We spoke with three people using the service. Two people told us that they had been using this service for many years and all were happy with the care and treatment they received there. One person said, “I have been coming here for nineteen years and even though I have moved away from this area, I still come back. They are very good and I am very happy with the treatment.” People told us that were given clear information about their planned treatment and the estimated costs. They said that they were asked for their consent before any treatment was given. We saw evidence of this in the patient records that we looked at. We found that people were cared for in a clean, hygienic environment with effective procedures in place to reduce the risk and spread of infection. Staff were suitably trained and supported to deliver care and treatment safely and to an appropriate standard. One person using the service said, “The staff are very friendly and treat me with respect.” There was an effective complaints system in place available. Comments and complaints people made were responded to appropriately.
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