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Care Services

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Coppull Medical Practice, 5 Acreswood Close, Coppull, Chorley.

Coppull Medical Practice in 5 Acreswood Close, Coppull, Chorley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 6th September 2016

Coppull Medical Practice is managed by Coppull Medical Practice.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-09-06
    Last Published 2016-09-06

Local Authority:

    Lancashire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

30th March 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Coppull Medical Practice on 30 March 2016. Overall the practice is rated as good. Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.

  • Risks to patients were assessed and well managed.

  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.

  • Information about services and how to complain was available and easy to understand.

  • Thorough recruitment procedures were carried out before staff were employed.

  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.

  • The practice had good facilities and was well equipped to treat patients and meet their needs. There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

  • The provider was aware of and complied with the requirements of the Duty of Candour.

The areas where the provider should consider making improvements :

  • Consider developing “Easy to read” information for those who require it.

  • Produce a quality assurance policy and procedure to act as an overarching framework for continuous quality improvement

The area where the provider was displaying outstanding practise was:-

The practice had corresponded regularly with hospital consultants,other healthcare providers, NHS England and the CCG to try to improve services for patients. This had been recognised by the Clinical Commissioning Group (CCG) establishing monthly meetings with the practice to identify and resolve issues. Detailed minutes recorded actions agreed with an update on progress at the next meeting.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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