About the service: Conway House Respite Unit is a residential home. It provides accommodation and personal care for up to two people on short breaks who have a learning disability. At the time of the inspection there were two people staying at the service.

People’s experience of using this service: People were supported by a consistent and stable staff team who knew people’s care and support needs well. Staff were passionate and enthusiastic about their role.

People were supported on their stay to access a variety of activities of their choice. People were also supported to continue with any ongoing commitments or appointments. Food at the service was flexible depending on people’s preferences and requirements. People were encouraged if they wished to be involved in shopping or preparing food.

The environment was comfortable, accessible and homely. Adaptations had been made to support people’s dignity and independence.

People were invited to visit the service before staying. People’s families and visitors were welcomed at the service.

Relatives and staff said the service was well managed. Relatives felt comfortable in raising any concerns or issues. We received positive feedback about people’s experiences of their stay at Conway House Respite Unit.

For more details, please see the full report which is on CQC website at www.cqc.org.uk

Rating at last inspection: Not previously rated. Registered in May 2018.

Why we inspected: This was a planned inspection.

Follow up: We will continue to monitor the service through the information we receive. We will inspect in line with our inspection programme or sooner if required.