Colne Medical Centre in Brightlingsea, Colchester is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 23rd December 2016
Colne Medical Centre is managed by Colne Medical Centre.
Contact Details:
Address:
Colne Medical Centre 40 Station Road Brightlingsea Colchester CO7 0DT United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Colne Medical Centre on 11 October 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Staff members knew how to raise concerns, and report safety incidents. Safety information was recorded and any learning identified was shared with staff members.
Risks to patients and staff members were assessed and documented regularly including those associated with; premises, equipment, medicines, fire safety, and infection control.
Patient care and treatment was planned using recommended current clinical guidance.
Patient comments were enthusiastic and positive about the practice.
The practice patient participation group (PPG) could demonstrate their involvement with practice development.
Information regarding how to complain was available at the practice and on their website.
Patients told us there were urgent appointments available on the day they requested.
The practice had appropriate facilities and equipment to treat patients and meet their health and treatment needs.
Staff members told us they were supported in their working roles by the practice management and the GPs.
Prescriptions waiting to be collected were not stored securely.
The dispensary processes and procedures were suitable to keep people safe. However staff members including the four nurses we spoke with could not tell us what to do if the refrigerators they were monitoring were found outside the limits of cold storage medicines.
The leadership structure was clear and staff felt supported by management.
The areas where the provider should make improvements:
Ensure prescriptions waiting to be collected are stored securely.
Ensure all staff members recording the temperature of refrigerators know what to do if they find them outside the limits for cold storage of medicine.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Colne Medical Centre on 11 October 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Staff members knew how to raise concerns, and report safety incidents. Safety information was recorded and any learning identified was shared with staff members.
Risks to patients and staff members were assessed and documented regularly including those associated with; premises, equipment, medicines, fire safety, and infection control.
Patient care and treatment was planned using recommended current clinical guidance.
Patient comments were enthusiastic and positive about the practice.
The practice patient participation group (PPG) could demonstrate their involvement with practice development.
Information regarding how to complain was available at the practice and on their website.
Patients told us there were urgent appointments available on the day they requested.
The practice had appropriate facilities and equipment to treat patients and meet their health and treatment needs.
Staff members told us they were supported in their working roles by the practice management and the GPs.
Prescriptions waiting to be collected were not stored securely.
The dispensary processes and procedures were suitable to keep people safe. However staff members including the four nurses we spoke with could not tell us what to do if the refrigerators they were monitoring were found outside the limits of cold storage medicines.
The leadership structure was clear and staff felt supported by management.
The areas where the provider should make improvements:
Ensure prescriptions waiting to be collected are stored securely.
Ensure all staff members recording the temperature of refrigerators know what to do if they find them outside the limits for cold storage of medicine.
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