Coach House Dental Practice Limited, Frimley, Camberley.Coach House Dental Practice Limited in Frimley, Camberley is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 1st April 2014 Contact Details:
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3rd March 2014 - During a routine inspection
During the visit we spoke with the business manager, patient care coordinators, registered manager, dental hygienist, dental nurses and patients who use the service in person and via the telephone. Patients that used the practice told us that they were satisfied with the practice and the staff. People felt they were given relevant information about their treatment options and were able to talk with the dentist and staff about their treatment. People found the staff to be friendly and told us that they were treated with respect. People also told us that the practice was a good place to get treatment for their teeth. People spoke positively about the practice, these are some of the comments people made: "I travel 400 miles to get here", "I am happy with the treatment", "They never rush me, I feel I am treated with upmost respect".
20th March 2012 - During a routine inspection
People who used the service told us that they were provided with good information about the treatments and the cost of the different treatments. They said that they found the web site very helpful and informative as well as the written information provided. They said that staff were always polite and helpful. People said the Dentist was very good at discussing all their treatment options and they felt they had realistic expectations of the procedures they were having. People told us that hey were very happy with their treatment. They told us the Dentist spoke to them directly. They said the Dentist listened to what they had to say about their treatment. They told us the Dentist made sure they understood their treatment and choice by giving information in a way they could understand. People told us that the practice was comfortable and accommodating and that appointments were flexible to meet their needs. People told us on the rare occasions when they needed an urgent appointment they were seen on the same day. People told us the Dentist asked them questions about their medical health at each visit. People said a range of treatment was discussed with them, but they made the choice of treatment they wanted.
People told us they felt very confident in the abilities of the staff at this practice.
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