Clock House Dentistry, Linton, Cambridge.Clock House Dentistry in Linton, Cambridge is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th February 2019 Contact Details:
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22nd January 2019 - During a routine inspection
![]() We carried out this announced inspection on 22 January 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Clock House Dental is a well-established practice that offers mostly NHS treatment to both children and adults. In addition to general dentistry, it offers a range of procedures including dental implants, teeth whitening and facial aesthetics. The practice is one of eight that are part of the Antwerp House Group of dental practices in the Cambridge area.
The dental team includes four dentists, four dental nurses, two hygienists and a practice manager. There is level access for people who use wheelchairs and those with pushchairs. Car parking spaces, including two for blue badge holders, are available.
The practice opens from 8am to 5pm Monday to Friday. The practice is open every Saturday for hygiene services and one Saturday a month for dental services
The practice is owned by an individual who is the principal dentist of the Antwerp House Group. He has legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
On the day of inspection, we collected 46 CQC comment cards filled in by patients and spoke with two other patients. We spoke with two dentists, three dental nurses, the business operations manager and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
Our key findings were:
There were areas where the provider could make improvements. They should:
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