Clarendon Park Medical Centre in Leicester is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th July 2016
Clarendon Park Medical Centre is managed by Clarendon Park Medical Centre.
Contact Details:
Address:
Clarendon Park Medical Centre 296 Clarendon Park Road Leicester LE2 3AG United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Clarendon Park Medical Centre on 12 May 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an effective system in place for reporting and recording significant events, lesson were shared to make sure action was taken to improve safety in the practice and there was a no blame culture.
The practice had clearly defined and embedded systems, processes and practices in place to keep patients safe and safeguarded from abuse.
The practice was visibly clean and tidy.
Templates were in place which met best practice guidance for care and treatment.
Clinical audits demonstrated a learning environment and where improvements to practice were identified, action was taken.
Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patient feedback was positive about the service received and said they had the time to discuss their problems during appointments.
We saw staff were polite and responsive to patient needs. Patient and information confidentiality was maintained.
Patient feedback told us they were able to make an appointment when they needed one.
The practice had good facilities and was well equipped to treat patients and meet their needs.
The practice had a number of policies and procedures to govern activity, which were audited to ensure adherence to the policies and procedures.
There was an overarching governance framework which supported the delivery of good quality care. This included arrangements to monitor and improve quality and identify risk.
The provider was aware of and complied with the requirements of the duty of candour.
The practice proactively sought feedback from staff and patients, which it acted on.
The patient participation group was active and contributed to developments within the practice.
The areas where the provider should make improvement are:
To monitor the new process regarding blood pressure control, specifically for those diagnosed with diabetes.
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