City Dental Practice, Birmingham.City Dental Practice in Birmingham is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th March 2014 Contact Details:
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25th February 2014 - During a routine inspection
As part of our inspection we spoke with four people who were registered with the practice. We spoke with the dentist who was also the provider and two staff. We reviewed five dental records, policies and procedures and the audits and checks that were made to measure the quality of the service provided. People who used the practice told us that they were happy with the quality of treatment they received. They felt they were given enough information about their treatment options and were able to ask any questions that they wanted to. People told us that the practice was clean and tidy and that they had no concerns about hygiene. The staff told us that regular infection control checks ensured that hygiene and cleanliness was maintained in clinical areas. People were able to provide regular feedback. We saw that there were regular audits and quality checks by both the provider and external agencies. We saw evidence of actions being implemented from this.
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