City Dental Hartlepool, Hartlepool.City Dental Hartlepool in Hartlepool is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th June 2013 Contact Details:
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25th April 2013 - During a routine inspection
We found that people's dignity and independence was respected. People’s views and experiences were taken into account in the way the service was provided and delivered in relation to their care. One person we spoke with told us, "It is terrific here, as someone who is frightened of the dentist I can say that I would not want to go anywhere else now". People experienced care, treatment and support that met their needs and protected their rights and this care and support was provided by suitably qualified, skilled and experienced staff, in a clean and hygienic environment. One person told us, "I have never had any concerns about cleanliness". There was an effective complaints system available and we found that complaints people made were responded to appropriately.
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