Chipping Surgery in Symn Lane, Wotton Under Edge is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 10th November 2016
Chipping Surgery is managed by Chipping Surgery.
Contact Details:
Address:
Chipping Surgery The Chipping Surgery Symn Lane Wotton Under Edge GL12 7BD United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Chipping Surgery on 29 September 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
The practice was participating in a research programme for the early identification of patients at risk of stroke. There was a monitor in the waiting area where patient could place their hands on the machine and this would inform them if they were at risk or not. If patients were at risk, they would be referred for further treatment.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Review the location and provision of emergency medicines.
Ensure that a legionella risks assessment (a report by a competent person giving details as to how to reduce the risk of the legionella bacterium spreading through water and other systems in the work place) is carried out.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Chipping Surgery on 29 September 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
The practice was participating in a research programme for the early identification of patients at risk of stroke. There was a monitor in the waiting area where patient could place their hands on the machine and this would inform them if they were at risk or not. If patients were at risk, they would be referred for further treatment.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Review the location and provision of emergency medicines.
Ensure that a legionella risks assessment (a report by a competent person giving details as to how to reduce the risk of the legionella bacterium spreading through water and other systems in the work place) is carried out.
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