When we carried out our inspection we spoke to three patients who attended the practice on the day of our visit and asked about their experiences of treatment there.

One person said that they had been a patient for over 20 years, were happy with the treatment and had no concerns. Another patient said they had been with the practice for a long time, were happy with the explanations of treatment offered and the treatment itself. A third patient said of their dentist “I like the man, he treats me very well”. They said they were a nervous patient and that the dentist always took this into account.

They also told us that they were offered protection in the form of bibs and glasses when they received treatment.

We saw that the practice worked to clinical protocols including for the provision of conscious sedation and there were suitable arrangements in place to deal with emergencies.

The practice was hygienically clean and there were proper arrangements in place for the decontamination of reusable instruments.

Equipment was properly maintained and the arrangements for maintaining and monitoring the safe use of x-rays met the regulations.

Staff were well supported and had opportunities for professional development.